Returns & Exchanges
At Visionbody, we stand behind our high-performance gear and offer a 30-day return window to ensure your training experience is nothing short of perfect. All returned items must be in original condition, unworn, and with all technical packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original Visionbody packaging, ensuring all sensors, cables, and manuals are included to avoid restocking fees.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your gear, your refund or exchange will be processed within 5-7 business days.